p5566 Privacy Policy – How We Protect Your Personal Data

1 Who We Are

p5566 is an online betting and gaming platform accessible at https://p5566.click, offering sports betting, casino games, and related services to eligible players in the Philippines. For the purposes of this Privacy Policy, p5566 is the data controller — meaning we determine the purposes and means of processing your personal data.

Our platform is operated in compliance with applicable Philippine laws and regulations, including data privacy obligations that govern how personal information may be collected and used. The contact details for all privacy-related enquiries are provided in Section 12 of this policy.

Where we use third-party service providers to help operate the p5566 platform — for example, payment processors, identity verification services, or infrastructure providers — those providers act as data processors on our behalf, operating under data processing agreements that require them to handle your data only as instructed by p5566.

2 What Personal Data p5566 Collects

p5566 collects different categories of personal data depending on how you interact with the platform. We only collect what we genuinely need for the purposes described in this policy.

p5566 does not collect unnecessary sensitive personal data. Where identity documents contain information beyond what is required for verification — such as health data — that information is not used or retained by p5566 beyond what is strictly necessary for the verification process itself.

3 Why p5566 Collects and Processes Your Data

Every category of data collected by p5566 is tied to a specific and genuine operational purpose. Here is a plain-language explanation of why we need the data we ask for.

• Account creation and management: Your name, date of birth, contact details, and login credentials are needed to create and maintain your p5566 account, send you account notifications, and ensure only you can access your funds and betting history.
• Identity verification: Applicable regulations and responsible gaming obligations require p5566 to verify that account holders are who they say they are and meet age and eligibility requirements. Government ID documents are used for this purpose only.
• Payment processing: Transaction data is necessary to process your deposits and withdrawals in PHP, to reconcile account balances accurately, and to detect and prevent fraudulent transactions.
• Regulatory and anti-money laundering compliance: Philippine law requires licensed gaming operators to maintain records of player transactions and report suspicious activity. p5566 processes and retains relevant data to meet these obligations.
• Platform security and fraud prevention: Technical data — including IP addresses, device identifiers, and session logs — allows p5566 to detect unusual activity, prevent unauthorised account access, and investigate suspected fraud.
• Responsible gaming monitoring: Betting activity data is used to identify patterns that may indicate problem gambling behaviour. This allows the p5566 responsible gaming team to intervene appropriately, consistent with our duty of care to players.
• Customer support: Communication records are needed to investigate support queries, resolve disputes, and maintain a fair record of interactions between you and the p5566 team.
• Platform improvement: Aggregated, anonymised usage data helps p5566 understand how the platform is used and where improvements are needed. This analysis does not identify individual players.

4 Legal Basis for Processing

Under applicable data privacy law, every processing activity must have a lawful basis. The processing activities carried out by p5566 rely on the following legal grounds.

• Performance of a contract: The majority of data processing on p5566 — account management, payment processing, bet settlement, customer support — is necessary to fulfil our contractual obligations to you as an account holder.
• Legal obligation: Identity verification, anti-money laundering checks, responsible gaming record-keeping, and transaction reporting are required by applicable Philippine law and our operating licence conditions. We cannot offer you service without completing these.
• Legitimate interests: Platform security monitoring, fraud detection, and aggregated analytics are processed on the basis of p5566's legitimate interest in operating a safe and commercially sustainable platform. We have balanced this interest against your privacy rights before relying on this ground.
• Consent: Where p5566 asks for your consent to a specific processing activity — for example, optional marketing communications — we will ask for this separately and clearly, and you may withdraw it at any time without affecting your account.

5 Who p5566 Shares Your Data With

p5566 shares personal data only with the categories of recipients listed below, for the specific purposes described, and only to the extent necessary for those purposes.

• Payment service providers: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card processors receive transaction data — your name, amount, and account reference — necessary to process your deposit or withdrawal. These providers have their own privacy policies and are independently regulated financial entities.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers receive your identification documents and personal details to conduct verification checks on behalf of p5566. These providers are bound by data processing agreements requiring them to handle your data only as instructed by us.
• IT and infrastructure providers: Cloud hosting, database management, and cybersecurity providers may process your data as part of maintaining the p5566 platform. All such providers are vetted and operate under contractual data protection obligations.
• Regulatory authorities: p5566 is legally required to submit reports and records to applicable Philippine regulatory authorities. This may include transaction records, player identification data, and suspicious activity reports. We do not have discretion to refuse these disclosures where they are legally mandated.
• Law enforcement: Where p5566 receives a valid legal order or demand from a Philippine law enforcement authority, we will comply with that order to the extent required by law. Where legally permissible, we will notify the account holder that such a request has been received.

No personal data collected by p5566 is shared with advertisers, data brokers, or commercial third parties for their independent marketing or profiling purposes.

6 How Long p5566 Keeps Your Data

p5566 retains personal data for no longer than is necessary for the purpose it was collected and to meet our regulatory obligations. The following retention periods apply as a general guide.

After the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to an individual. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical purposes.

7 How p5566 Protects Your Data

Data security is not a checkbox exercise at p5566 — it is an ongoing operational priority. The following measures are in place to protect the personal data we hold on your behalf.

• Encryption in transit: All data transmitted between your device and the p5566 platform is encrypted using current standard TLS protocols. Do not use p5566 over an unsecured public Wi-Fi connection without a VPN.
• Encryption at rest: Sensitive stored data — including identity documents and financial records — is encrypted at the storage level. Access to decrypted data is restricted to authorised personnel only.
• Access controls: p5566 staff access to personal data is role-based and limited to what is required for each staff member's function. Access is logged and reviewed. Former staff access is revoked immediately upon departure.
• Penetration testing and vulnerability management: The p5566 platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: p5566 has documented procedures for responding to data security incidents. In the event of a breach that is likely to harm affected individuals, we will notify the relevant regulatory authority and affected players as required by applicable law.

You also play a role in keeping your data secure. Use a strong, unique password for your p5566 account. Never share your login credentials with anyone, including anyone claiming to be p5566 support. p5566 will never ask for your password.

8 Cookies and Similar Technologies

p5566 uses cookies and similar tracking technologies to make the platform work correctly, maintain your session, and understand how the site is used in aggregate. Here is a clear breakdown of the cookie types in use.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent the p5566 platform from functioning correctly. For a complete list of cookies currently in use, contact the p5566 team.

9 Your Data Rights as a Philippine Player

Under applicable data privacy law, you have clear rights over the personal data that p5566 holds about you. These rights are real and exercisable — they are not conditional on closing your account or waiting an unreasonable amount of time.

10 Minors and Under-Age Players

p5566 is strictly for adults who meet the applicable legal gambling age requirements. We do not knowingly collect personal data from individuals who are under the minimum age. Our registration and verification process includes age verification checks designed to identify and reject under-age applicants.

If p5566 becomes aware that personal data has been collected from a minor, we will delete that data immediately and close the relevant account. If you are a parent or guardian and believe your minor child has registered an account on p5566, contact us immediately at support@p5566.click with the subject line "Under-Age Account" and we will act promptly.

Parents and guardians who are concerned about a young person's access to online gambling should consider parental control software and discuss responsible online behaviour with them directly.

11 Changes to This Privacy Policy

p5566 will update this Privacy Policy when the way we process personal data changes materially — for example, when we introduce a new processing activity, change a retention period, or start using a new category of service provider. Minor clarifications and formatting updates may be made without specific notice.

When a material change is made, registered players will be notified via their registered email address or via a platform notification at next login. The updated effective date will always appear at the top of this page.

Your continued use of p5566 after a material update constitutes acceptance of the revised policy. If you do not accept the changes, you should close your account and request deletion of your data before the effective date of the update.

12 Contact the p5566 Data Team

For all privacy-related enquiries — rights requests, questions about specific processing activities, complaints about how your data has been handled, or requests for the full list of data sub-processors — contact the p5566 team using the details below.

• Email: support@p5566.click — use the subject line "Privacy / Data Request" for fastest routing.
• Language: You may write in English or Filipino. The p5566 team responds in both.
• Response time: Acknowledgement within two business days. Full response within 30 calendar days for standard requests; complex requests may take up to 60 days with advance notice.
• Escalation: If you are not satisfied with our response to a data rights request, you have the right to complain to the National Privacy Commission of the Philippines (NPC) or other applicable supervisory authority.